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Support & Services
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Spitfire Project Management Software Support ServicesWe understand that a project management solution is only as good as the support organization behind it. We stand committed to provide you with the finest technical support services possible. Our Spitfire Project Management support department is staffed by seasoned specialists.
We provides multiple support vehicles to meet your needs, including:
Spitfire Management's support department is open Monday through Friday, from 8:00 AM to 6:00 PM, Eastern Time.
E-mail, Fax, On-line, and Telephone Support questions may be initiated through any of these methods. Your question will be immediately logged into our support management system, and will be handled as quickly and efficiently as possible. Our support specialists, if necessary, are able to "log on" directly to your system using remote software support, to resolve questions quickly.
On-line Knowledgebase Spitfire's on-line Knowledgebase service provides access to a vast library of technical support articles. It is available for instant access 24 hours a day, 7 days a week. Many answers to technical support questions may be resolved immediately through use of this extensive knowledgebase.
On-line Discussion Forum Spitfire's on-line Discussion Forum provides access to other Spitfire users 24 hours a day, 7 days a week. This on-line community can be very useful in helping you maximize your use of the system.
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